“Quality management systems are a collection of business processes used by organisations to ensure that they achieve quality policy and quality objectives, in turn ensuring they meet customer requirements.”
When I read this there are two things that jump out at me
1. How good the copy and paste tool is, I don’t think it ever gets the credit it deserves.
B) As you can see the very definition of a quality management system clearly states that an overall objective is to meet customer requirements.
Indeed it is probably one of the biggest benefits of having a quality management system but it’s not number 1, no way, not in my book. So what is? Well all will be revealed in good time.
But first I want to briefly mention ISO 9001 because I imagine if you have done any kind of research on the subject of quality management then you will definitely have heard of the worlds leading quality management system standard.
You can nod your head if you like.
In fact at the last count over 1 million organisations (I feel sorry for that guy) in over 170 countries (hey, at least he got to travel) held ISO 9001 certification.
It’s the Ron Burgundy of management systems.
Now I’m going to put my head on the chopping block here and suggest that 1 million business can’t be wrong. But you don’t want to hear about wrong, you want to hear what makes it so right!
So here are five major benefits (still not number 1) that you will definitely maybe benefit from if you implement a quality management system into your business.
5 Benefits of ISO 9001 Quality Management Systems
- ISO 9001 can help to improve customer satisfaction by developing a ‘right first time’ attitude
- ISO 9001 can help improve operational efficiency by establishing enhanced quality processes within the workplace.
- ISO 9001 can help to improve employee motivation as they feel increased confidence within their role when they have the correct processes in place.
- ISO 9001 can help your organisation meet its legal and regulatory requirements
- ISO 9001 can increase your chances of winning private and public sector contracts where a great importance is placed on good quality management.
Now as an unbiased owner of a training provider that specialises in ISO 9001 & quality management systems training courses I am here to tell you that I have seen first-hand, the transformative effects that introducing or improving an ISO management system can have.
Just by holding ISO 9001 certification you will show your customers that you are focused on ensuring continual improvement and maintaining high standards throughout every area of your business. Your business will run smoother which then enables you to provide a better service and that almost always leads to an increase in profits.
I knew that would get your attention!
You’re probably thinking damn you Andy, why didn’t you just say that at the beginning of this article instead of making me read over 450 words of SEO optimized drivel.
And I would say where’s the fun in that but on a serious note there are countless organisations (someone actually has counted them) that have benefited from increased profits as a result of implementing a quality management system that meets the requirements of ISO 9001.
And isn’t making money what business is all about?
So there you have it, the secret, the reason why over 1 million companies use ISO 9001.
It helps them make more money!
This could be you if you choose to implement a quality management system.