Our Customer Service Team
“At WRK Training we understand that people buy from people”
We know that service is one of the biggest reasons why customers choose us and why they come back time and time again for help with their training requirements. Here at WRK Training we have a small dedicated team that look after our customers and make sure we make every effort to offer them the best courses at the best prices. Find out more about us below.
Andy is the marketing guru of the office and is in charge of keeping the website up to date, sending out emails and writing blog posts. At least that’s what he tells everyone he is doing! To be fair Andy does also helps out with customer enquiries and is also the best looking man in the office. Yes he might be the only man in the office but that doesn’t change it from being a fact. Outside of the office you will either find Andy watching football or planning his next USA road trip.
Nicola is our financial controller/course administrator. When she isn’t helping customers who need to organise training she is managing things like the courses schedule, venue hire and payroll. Nicola spends most of her free time planning her wedding or watching her son who plays football for Liverpool, Everton, Manchester City and Manchester United! Think of the money!!
Rachel is our top salesperson and has got more key accounts than you can shake a stick at! When she isn’t selling, Rachel is ordering course materials for our customers in-house courses. Rachel likes hot drinks and recently brought her own coffee machine into the office because walking to the kitchen was taking too long. Outside of work Rachel enjoys spending time with her family.
“We want to be the best so we only hire the best!”
We make sure that all of our trainers are highly experienced and highly qualified experts in the areas they specialise in and ensure that they have all gained extensive, real world experience in managing and maintaining ISO management systems. Many of our trainers have worked for huge multi national corporations such as Rolls Royce, Coca Cola and British Telecoms and have trained thousands of people on auditing and business improvement throughout their careers. You can find out more about our trainers below.